Software & hardware support

The ECS system is supplied with 30 days telephone and email support to get your started.

Beyond the initial 30 days support we can offer you a further one year support package.

Package price
One year support contract £264.00
Or payable monthly £25.00 p/m
Incident fee £78.00 p/h
For on-site training contact us for a quotation

Should you experience a problem with one of our products please tell us about it, you can call us on 0844 593 0070 or send us a message  via our contact us page.

There is an instant remote access feature integrated into the ECS software if you should require assistance over the internet

We can also provide on-site training for your management team and all of your care staff.

If you need to return an item to us for repair while under guarantee please contact our support team on 0844 593 0070.